Services

Every job here is scoped as Project, Scheduled, or Ad Hoc — sized to your estate, not a rate card. See the five-stage Myrmekes Delivery Path for the route from a defined requirement to a verified outcome. If you know the vendor you need help with, search the technology directory or review multi-vendor support; if you know the job, start here.

If we can help, we'll tell you how. If we can't, we'll say so quickly.

How the work is scoped

Project

A defined engineering job with an agreed scope and acceptance criteria. For example, a datacentre relocation can be planned from decommissioning through to re-racking and recommissioning, so completion can be checked against the agreed work.

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Scheduled

Engineering capacity arranged for agreed dates or a repeatable plan. For example, scheduled onsite support gives your team hands-on cover at the locations and times agreed during scoping.

Ad Hoc

Help scoped when an unplanned need arises. For example, a break/fix visit provides fault diagnosis and repair against the response requirement agreed for that job.

Most requested

Post-Warranty Support

Keep equipment running beyond the OEM's end-of-service-life date, without forced upgrades.

Rack & Stack

Racking, cabling, labelling, and power-up of datacentre equipment — done tidily and documented.

Break/Fix Support

Fault diagnosis and repair when hardware goes wrong, against agreed response times.

EUC Device Support

Support for agreed laptop, tablet, and mobile estates — one annual fee, with repair, return, or replacement shaped to the contracted tier.

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Network Installation

Structured installation of switches, routers, and cabling infrastructure.

Endpoint Refresh

Planned replacement of end-user devices at scale with minimal disruption.

AI Infrastructure

The physical groundwork for AI workloads — from GPU servers to the racks and power that carry them.

Server Deployment

Physical installation, cabling, and commissioning of server hardware, from single boxes to full estates.

Storage Deployment

Installation and configuration of storage arrays and appliances, including Dell EMC, NetApp, and HPE platforms.

AI Enablement

Infrastructure groundwork for AI workloads, from GPU server deployment to power and cooling readiness.

Migration Services

Planned moves of workloads and equipment between platforms, rooms, or sites.

Project Engineering

Scoped, managed delivery of defined engineering projects with clear acceptance criteria.

Field Engineering

Engineers dispatched to your sites for hands-on work, matched to the skill level the job needs.

Hardware & Software Fulfilment

Getting the right kit to the right people, configured and ready to work.

Hardware & Software Fulfilment

Sourcing and supply of equipment and licensing, delivered through our partner network.

Rollout Projects

Multi-site, multi-device deployments executed to a repeatable, scheduled plan.

Device Staging & Configuration

Devices imaged, configured, asset-tagged, and ready to use before they reach the user.

IMACD Services

Installs, moves, additions, changes, and disposals for end-user and office IT.

Asset Disposal / ITAD

Secure, documented disposal of retired IT assets.

Hardware Upgrades

Component and capacity upgrades to extend the useful life of existing systems.

Connectivity

The links between your sites, systems, and people.

Router / Switch Deployment

Configuration and deployment of routing and switching hardware.

Wireless Deployment

Survey, installation, and configuration of wireless networks.

Onsite Support

Scheduled or ad hoc engineer presence at your sites.

Cyber Security

Hands-on security engineering for devices and infrastructure.

Secure Device Configuration

Devices hardened and configured to your security baseline before deployment.

Security Appliances

Appliance sourcing and support — a re-emerging capability, scoped enquiry-first.

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See the security vendors we cover →

Networks (Wired & Wireless)

Building and maintaining the network estate itself. Network installation is listed once under Most requested; wireless and router or switch deployment are under Connectivity.

See the networking vendors we cover →

Service Desk & Managed IT

Ongoing operational support that keeps day-to-day IT moving. See why resilient services depend on designed ownership, escalation and cover in Why IT Hero Culture Fails.

Operational Augmentation

Extra engineering capacity inside your team, short or long term.

Remote Monitoring

Hardware status and performance monitoring, with alerts before faults become outages.

Cloud & Datacentres

On-premises, colocated, and hybrid infrastructure through its whole lifecycle. For privileged recovery-path design and operating controls, read the out-of-band management guide.

Hybrid Infrastructure Support

Support across on-premises and cloud-connected estates.

DC Relocation

Planned datacentre moves: decommission, transport, re-rack, and recommission.

See the server and storage vendors we cover →

Voice & Comms

The infrastructure behind calls, conferencing, and communication. Relevant installation, rollout and onsite services are listed once in the sections above.

See the collaboration vendors we cover →

Not sure which service fits?

Describe the job and we'll scope it properly — Project, Scheduled, or Ad Hoc. If we can't help, we'll say so quickly.

Request a 15-minute scoping call