EUC Device Support

Damage and breakdown cover across your mobile devices, tablets, and laptops — one annual fee that covers the whole workforce. No per-repair invoicing, no procurement cycle every time a screen cracks.

How it works

• 1. Raise a ticket — log the fault when a device breaks.
• 2. Fault diagnosed — the device is assessed and the repair agreed.
• 3. Repair, return, or replace — completed according to the service tier agreed for your estate.

What's included

• Faulty buttons, ports, and audio issues
• Cameras and lenses
• Batteries and housing, where expressly included in the plan
• Liquid or accidental damage, where included in the plan
• Extended warranty cover

Optional extras

Remote monitoring of hardware status and performance — spot failing devices before users do.

Examples from Cantel's EUC portfolio

The documented estates include 2,200 Microsoft Surface Pro devices for a global financial-services organisation, 1,300 Apple iPads for a European retailer, and 2,600 tablets for a UK insurance company, alongside an Android home-user estate including phones and headsets. Client names remain confidential. See the EUC case studies →

Why one annual fee

• One easy payment — no ongoing invoicing or admin per repair
• No wait times negotiating each fix
• Low impact on user productivity